Infrastructure Application Specialist (with ServiceNow)

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Have you got good knowledge of ServiceNow? Are you happy to help customers and provide troubleshooting?

Our client is looking for an enthusiastic ” Infrastructure Application Specialist ” who will be not afraid of obstacles with goal oriented customer-centric approach and willingness to walk the extra mile.

You can look forward for a friendly and open-minded company culture, flexibility, daily use of English and wide range of benefits package. Join the Enterprise Infrastructure Tools team……


  • operational technical support (troubleshooting and issues resolution)
  • involvement in implementation and further development of add-on modules (currently, the team is developing new functionalities in ServiceNow, migrating functionalities from legacy solution. These are various reports, views, HW/SW asset repositories, etc.)
  • application installation, configuration and validation
  • involvement in design and execution of technical application tests (e.g. performance testing)
  • packaging and deployment, setup and troubleshooting of application interfaces
  • on-call and out of hours support where necessary (the team is quite big, so we’d expect a team member to be on-call once every two months)


  • good understanding of complex IT infrastructure components
  • good knowledge of ServiceNow
  • working understanding of UNIX, Linux or Windows operating systems
  • exposure to SQL, UNIX shell or PowerShell scripting
  • logical and analytical thinking
  • ITIL or COBIT familiarity
  • fluent English, any German skills would be seen as an advantage
  • goal oriented customer-centric approach and willingness to walk the extra mile


  • generous package of 6 weeks of vacation, 6 sick days and up to 30 days of paid sick leave
  • home office to make sure you can have the right balance
  • sponsored public transport card, Multisport card, retirement savings contribution, cafeteria system benefits, children summer camps contribution and free coffee
  • flexible working hours within agile setup
  • a competitive salary with a very decent annual bonus system
  • special financial conditions and mortgage discount
  • a sophisticated program of further professional training and personal growth


  • Praha

Job Type

  • Full-time


  • Infrastructure

Your recruiter

Ivana Jünglingová